Our Service Care

With SERVICEcare, customers benefit from a structured approach to packing machine maintenance with fixed costs for more predictability and fewer surprises. They can organize, based on their needs, a pre-defined amount of field service visits for a specific period of time. The scope of the SERVICEcare package covers all maintenance work, excluding spare parts of any packiging machine. It starts with the schedule of the visits and covers the check-up and calibration of packing machines, know-how transfer and status report.

SERVICEcare helps properly plan maintenance visits at regular intervals. This prevents expensive downtime and ensures that the packiging machinery performs to its expected levels, at all times. Service costs are fixed for the year which helps to accurately plan maintenance budget in advance.

Who better than CNIP field service experts to take care of any packiging equipment? With specialists for each process, from raw material preparation to end of bale packing, customers benefit from the right care for their entire packng unit. Strong from years of experience, CNIP experts also share their know-how with the packing staff for a sustainable maintenance over time.

SERVICEcare provides flexible and tailored maintenance for all packiging equipment types. Once the amount of visits for a certain period of time is fixed, each visit is customized to answer customers' needs of the moment. This means the purpose of the visit is not set in stone, but flexible and adaptable at any time.